HR Employee Relations
Company Name:
Recruiter
Responsibilities:
As an HR Employee Relations Specialist you will be directly responsible for the implementation of human resources policies, programs and procedures for assigned client group(s), as well as provide advice, guidance, and coaching to line management and employees on employee relations issues for assigned client group located in our Livermore, CA corporate office. In addition, this position will respond to escalated employee relations matters or serve as second review for the field HR Managers as may be requested or required.
This HR professional will respond to employee concerns, and complaints, as well as manager needs for support in situations involving employee performance, behavior, attendance, complaints, terminations or other issues. Conducts appropriate discussions, investigations, counseling sessions, provides appropriate guidance and makes appropriate referrals as deemed necessary. Provides guidance on employment law, company policies, practices and procedures. Partners with the various HR functions to ensure that employee issues are resolved.
The key to this position is experience working with Leave of Absence (LOA), High volume, Ability to plan, investigate and report or document findings stemming from issues, and being able to make sound decisions. The point of contact.
oUses effective listening and counseling skills. Provides clear and accurate information in all circumstances. Conveys genuine, objective point of view and concern.
oInvestigate issues appropriately to identify root causes. Recommend approaches to take in response to issues, prepares applicable documentation. Escalates issues to HR Manager/Director as appropriate.
oResponsible for developing, tracking and managing all documentation, notifications, correspondence, administration details, files, etc. are completed, processed, and files retained applicable for activity type as required in accordance with company process, policy and applicable Federal and State laws.
oReviews involuntary termination and disciplinary decisions for fairness, consistency, and potential legal liability. Conducts investigations in response to internal complaints and facilitates compliant resolution.
oContributes to ideas and projects to develop employee relations programs, initiatives and training.
oConducts exit interviews and terminations for client area. Represents Performant at unemployment and other hearings.
oMaintains appropriate documentation and identifies employee relation issue trends, and provides analysis/feedback to management. Develops strategies and interventions that meet the clients' needs, may work closely with other functional HR departments for problem resolution.
Other Duties and
Responsibilities:
oContribute to cross-functional HR initiatives.
oAssist in diagnosing specific, systemic issues/ problems.
oRecommend policy and procedure changes.
oParticipates in special projects and performs other duties as assigned.
Required Skills and Knowledge:
oExpertise in conflict resolution, disciplinary issues, performance counseling, and employee engagement
oSuperior consulting, interpersonal and problem-solving skills.
oDemonstrated ability to deal effectively and professionally with individuals at all levels of the organization.
oExceptional knowledge of employment law.
oExcellent verbal and written communication skills.Must be approachable and have superior listening skills.
oDemonstrated project management, consultative, and problem solving skills.
oMust have sound judgment and ability to maintain confidential information.
oIntermediate skills with Microsoft office products (Word, Excel, PowerPoint, Outlook).
oAbility to communicate, collaborate, and influence effectively with vendors, Corporate HR, Line HR, employees, management, and cross functionally.
oDetail oriented and strong organization skills.
oStrong organization and administration skills.
oActs with confidence and achieves results.
oBuilds credibility and trust.
oAbility to manage multiple priorities simultaneously with a professional attitude and exceptional organizational skills under pressure.
oMind-set of continuous improvement and adapts quickly to change.
oStrong analytical and critical thinking skills.
oDemonstrates good judgment by anticipating the consequences of actions and weighing multiple, sometimes conflicting, priorities
oStrong customer service and business partnership orientation and team player
oDemonstrated ability to produce results and maintain positive attitude in fast paced, dynamic environment
oAbility to make good decisions and perform work independently to drive results given direction in the form of objectives.
oPossess ability to work in team environment where collaboration and the knowledge transfer process are critical for success.
Physical Requirements:
oAble to work in a fast paced environment for extended periods of time, 8-12 hours/day
oAble to sit at desk, working on computer and phones for a minimum of 8-10 hours/day
oSit/stand/walk/reach/bend/stoop 8-12hr/day
oLift/carry/push/pull under and over 10lbs occasionally
oKeying frequency, handling, reaching, fine manipulation
oAble to sit at desk, working on computer and phones for a full work day, 8-12 hours/day
oAble to work extended hours during critical project phases
oTravel may be required to other office locations occasionally.
Education and
Experience:
oBachelor's Degree in Human Resources, Business, Management, Psychology or related, or the equivalent in related work experience.
oPHR or SPHR preferred
oFive or more years directly related experience in similar role, demonstrating the ability to work in a fast-paced environment with frequent interruptions.
oDemonstrated knowledge of Federal and State Leave Laws, and how they work together.
Contact / Email resumes to:
www.performantcorp.comEstimated Salary: $20 to $28 per hour based on qualifications.
Recruiter
Responsibilities:
As an HR Employee Relations Specialist you will be directly responsible for the implementation of human resources policies, programs and procedures for assigned client group(s), as well as provide advice, guidance, and coaching to line management and employees on employee relations issues for assigned client group located in our Livermore, CA corporate office. In addition, this position will respond to escalated employee relations matters or serve as second review for the field HR Managers as may be requested or required.
This HR professional will respond to employee concerns, and complaints, as well as manager needs for support in situations involving employee performance, behavior, attendance, complaints, terminations or other issues. Conducts appropriate discussions, investigations, counseling sessions, provides appropriate guidance and makes appropriate referrals as deemed necessary. Provides guidance on employment law, company policies, practices and procedures. Partners with the various HR functions to ensure that employee issues are resolved.
The key to this position is experience working with Leave of Absence (LOA), High volume, Ability to plan, investigate and report or document findings stemming from issues, and being able to make sound decisions. The point of contact.
oUses effective listening and counseling skills. Provides clear and accurate information in all circumstances. Conveys genuine, objective point of view and concern.
oInvestigate issues appropriately to identify root causes. Recommend approaches to take in response to issues, prepares applicable documentation. Escalates issues to HR Manager/Director as appropriate.
oResponsible for developing, tracking and managing all documentation, notifications, correspondence, administration details, files, etc. are completed, processed, and files retained applicable for activity type as required in accordance with company process, policy and applicable Federal and State laws.
oReviews involuntary termination and disciplinary decisions for fairness, consistency, and potential legal liability. Conducts investigations in response to internal complaints and facilitates compliant resolution.
oContributes to ideas and projects to develop employee relations programs, initiatives and training.
oConducts exit interviews and terminations for client area. Represents Performant at unemployment and other hearings.
oMaintains appropriate documentation and identifies employee relation issue trends, and provides analysis/feedback to management. Develops strategies and interventions that meet the clients' needs, may work closely with other functional HR departments for problem resolution.
Other Duties and
Responsibilities:
oContribute to cross-functional HR initiatives.
oAssist in diagnosing specific, systemic issues/ problems.
oRecommend policy and procedure changes.
oParticipates in special projects and performs other duties as assigned.
Required Skills and Knowledge:
oExpertise in conflict resolution, disciplinary issues, performance counseling, and employee engagement
oSuperior consulting, interpersonal and problem-solving skills.
oDemonstrated ability to deal effectively and professionally with individuals at all levels of the organization.
oExceptional knowledge of employment law.
oExcellent verbal and written communication skills.Must be approachable and have superior listening skills.
oDemonstrated project management, consultative, and problem solving skills.
oMust have sound judgment and ability to maintain confidential information.
oIntermediate skills with Microsoft office products (Word, Excel, PowerPoint, Outlook).
oAbility to communicate, collaborate, and influence effectively with vendors, Corporate HR, Line HR, employees, management, and cross functionally.
oDetail oriented and strong organization skills.
oStrong organization and administration skills.
oActs with confidence and achieves results.
oBuilds credibility and trust.
oAbility to manage multiple priorities simultaneously with a professional attitude and exceptional organizational skills under pressure.
oMind-set of continuous improvement and adapts quickly to change.
oStrong analytical and critical thinking skills.
oDemonstrates good judgment by anticipating the consequences of actions and weighing multiple, sometimes conflicting, priorities
oStrong customer service and business partnership orientation and team player
oDemonstrated ability to produce results and maintain positive attitude in fast paced, dynamic environment
oAbility to make good decisions and perform work independently to drive results given direction in the form of objectives.
oPossess ability to work in team environment where collaboration and the knowledge transfer process are critical for success.
Physical Requirements:
oAble to work in a fast paced environment for extended periods of time, 8-12 hours/day
oAble to sit at desk, working on computer and phones for a minimum of 8-10 hours/day
oSit/stand/walk/reach/bend/stoop 8-12hr/day
oLift/carry/push/pull under and over 10lbs occasionally
oKeying frequency, handling, reaching, fine manipulation
oAble to sit at desk, working on computer and phones for a full work day, 8-12 hours/day
oAble to work extended hours during critical project phases
oTravel may be required to other office locations occasionally.
Education and
Experience:
oBachelor's Degree in Human Resources, Business, Management, Psychology or related, or the equivalent in related work experience.
oPHR or SPHR preferred
oFive or more years directly related experience in similar role, demonstrating the ability to work in a fast-paced environment with frequent interruptions.
oDemonstrated knowledge of Federal and State Leave Laws, and how they work together.
Contact / Email resumes to:
www.performantcorp.comEstimated Salary: $20 to $28 per hour based on qualifications.
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