GTT, LLC
Customer Accounts Specialist / Medical Billing Specialist (Onsite)Contract Duration 1 YearPay rate up to $26.
08/hr Job DescriptionThe position of Customer Accounts Specialist is within our Revenue Cycle Management located in Livermore, California.
In this role, you will be responsible for handling inbound calls regarding questions on billing statements, and the follow-up of outstanding patient balances.
Working knowledge of billing, insurance, and interpreting EOBs is mandatory.
The representative will be tasked to resolve unpaid accounts in a timely and efficient manner while maintaining quality and production standards set for the position.
This job description will be reviewed periodically and is subject to change by management.
Job
Responsibilities:
Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner.
Handle a variety of inquiry categories including questions about patient statements, billing, and general questions.
Helps reconcile patient accounts to ensure the correctness of patient statements.
Has a working knowledge of Medicaid and Medicare programs and commercial insuranceAbility to interpret Explanations of Benefits or Remittance Advice (EOB or RA).
Able to explain a billing statement and methodology.
Maintains accurate and complete records concerning collection activity on all accounts according to company procedures.
Process requests quickly, accurately, and consistently with general supervisionSubmit adjustment/refund requests if needed.
Keeps management informed of areas of concern and problems identified.
Assists in monthly closing by assuring all appropriate information is entered into the system.
Process credit card payments.
Monitors hardship applications.
Process correspondence, as assigned.
Performs other related duties as assigned.
Follows all HIPAA guidelines.
Basic Qualifications Education:
High school graduate or equivalent requiredStrong verbal and written communication skillsKnowledge of Revenue Cycle Customer BillingExcellent oral and written communication skills preferredDetail-oriented with a focus on exceptional customer serviceStrong time management skills and ability to manage individual assignmentsAbility to work in a team environmentStrong attention to detailRequires the ability to work with and maintain confidential information Preferred
Qualifications:
Secondary education or Medical CertificationExperience in the healthcare industry preferredKnowledge of customer relationship management (CRM) tools and related analytics desired Competencies:
Experience with Microsoft Office - Word, Excel, and PowerPoint requiredFamiliarity with performance metrics and ability to meet identified targets requiredStrong customer service skills and a professional demeanor requiredWorking knowledge of HIPAA and the Affordable Care Act;Must have an aptitude for problem-solving and staff coaching/training;Must be able to communicate both written and orally in a business professional manner;Must possess the ability to effectively present information in one-on-one and small-group situations to customers and other employeesMust possess the ability to work in an environment of multiple concurrent tasks and constant interruptionsAnalytical skills are required
Benefits:
Medical, Vision, and Dental Insurance Plans401k Retirement FundAbout The Company:
Our client is a globally diversified healthcare company with a central purpose of helping people live their healthiest possible lives.
They offer a broad portfolio of market-leading products that align with favorable long-term healthcare trends in both developed and developing markets.
Working with this company, you'll tackle a wide array of problems including some of the world's greatest healthcare challenges while experiencing myriad cultures, geographies, and technologies.
They are creating the future of healthcare through life-changing technologies and products that make you healthier and stronger, quickly identify when you have a medical need, and treat conditions to help you get back to doing what you love.
It serves people in more than 160 countries with leading medical devices, diagnostics, nutrition products, and branded generic medicines.
If you are looking for a great company to work for, look no further because our client has received an average of a four-star rating from its thousands of employees that have written positive reviews on Glassdoor and Indeed.
#gttnonit#LI-GTT
Benefits:
Life Insurance, Maternity/Paternity Paid Leave, Medical, Dental and Vision, Paid Holidays, Paid sick days, Vacation/paid time off, Work From HomeAbout the Company:
GTT, LLCGlobal Technical Talent is a subsidiary of Chenega Corporation (www.
Chenega.
com) with over 1.
3 billion US$ in revenue and 5800 US employees.
We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India.
GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation's largest financial institutions.
GTT has been a leader in the staffing industry for over 22 years and is one of the largest staffing firms in the New England region.
We are known for our Fortune 500 clientele and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces.
Our clients and partners are among the most successful and innovative organizations in the world.
Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation's largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website's career page.
Just click on this link:
https:
//bit.
ly/gttcareers AwardsSIA's Best Staffing Firm to Work for ( 2019 -2023)SIA's Fastest Growing Staffing FirmInc 5000 CompanyNH Business Magazines Fast 5 fastest growing companies.
Company Size:
100 to 499 employeesIndustry:
Staffing/Employment AgenciesFounded:
2004Website:
http:
//www.
gttit.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
08/hr Job DescriptionThe position of Customer Accounts Specialist is within our Revenue Cycle Management located in Livermore, California.
In this role, you will be responsible for handling inbound calls regarding questions on billing statements, and the follow-up of outstanding patient balances.
Working knowledge of billing, insurance, and interpreting EOBs is mandatory.
The representative will be tasked to resolve unpaid accounts in a timely and efficient manner while maintaining quality and production standards set for the position.
This job description will be reviewed periodically and is subject to change by management.
Job
Responsibilities:
Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner.
Handle a variety of inquiry categories including questions about patient statements, billing, and general questions.
Helps reconcile patient accounts to ensure the correctness of patient statements.
Has a working knowledge of Medicaid and Medicare programs and commercial insuranceAbility to interpret Explanations of Benefits or Remittance Advice (EOB or RA).
Able to explain a billing statement and methodology.
Maintains accurate and complete records concerning collection activity on all accounts according to company procedures.
Process requests quickly, accurately, and consistently with general supervisionSubmit adjustment/refund requests if needed.
Keeps management informed of areas of concern and problems identified.
Assists in monthly closing by assuring all appropriate information is entered into the system.
Process credit card payments.
Monitors hardship applications.
Process correspondence, as assigned.
Performs other related duties as assigned.
Follows all HIPAA guidelines.
Basic Qualifications Education:
High school graduate or equivalent requiredStrong verbal and written communication skillsKnowledge of Revenue Cycle Customer BillingExcellent oral and written communication skills preferredDetail-oriented with a focus on exceptional customer serviceStrong time management skills and ability to manage individual assignmentsAbility to work in a team environmentStrong attention to detailRequires the ability to work with and maintain confidential information Preferred
Qualifications:
Secondary education or Medical CertificationExperience in the healthcare industry preferredKnowledge of customer relationship management (CRM) tools and related analytics desired Competencies:
Experience with Microsoft Office - Word, Excel, and PowerPoint requiredFamiliarity with performance metrics and ability to meet identified targets requiredStrong customer service skills and a professional demeanor requiredWorking knowledge of HIPAA and the Affordable Care Act;Must have an aptitude for problem-solving and staff coaching/training;Must be able to communicate both written and orally in a business professional manner;Must possess the ability to effectively present information in one-on-one and small-group situations to customers and other employeesMust possess the ability to work in an environment of multiple concurrent tasks and constant interruptionsAnalytical skills are required
Benefits:
Medical, Vision, and Dental Insurance Plans401k Retirement FundAbout The Company:
Our client is a globally diversified healthcare company with a central purpose of helping people live their healthiest possible lives.
They offer a broad portfolio of market-leading products that align with favorable long-term healthcare trends in both developed and developing markets.
Working with this company, you'll tackle a wide array of problems including some of the world's greatest healthcare challenges while experiencing myriad cultures, geographies, and technologies.
They are creating the future of healthcare through life-changing technologies and products that make you healthier and stronger, quickly identify when you have a medical need, and treat conditions to help you get back to doing what you love.
It serves people in more than 160 countries with leading medical devices, diagnostics, nutrition products, and branded generic medicines.
If you are looking for a great company to work for, look no further because our client has received an average of a four-star rating from its thousands of employees that have written positive reviews on Glassdoor and Indeed.
#gttnonit#LI-GTT
Benefits:
Life Insurance, Maternity/Paternity Paid Leave, Medical, Dental and Vision, Paid Holidays, Paid sick days, Vacation/paid time off, Work From HomeAbout the Company:
GTT, LLCGlobal Technical Talent is a subsidiary of Chenega Corporation (www.
Chenega.
com) with over 1.
3 billion US$ in revenue and 5800 US employees.
We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India.
GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation's largest financial institutions.
GTT has been a leader in the staffing industry for over 22 years and is one of the largest staffing firms in the New England region.
We are known for our Fortune 500 clientele and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces.
Our clients and partners are among the most successful and innovative organizations in the world.
Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation's largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website's career page.
Just click on this link:
https:
//bit.
ly/gttcareers AwardsSIA's Best Staffing Firm to Work for ( 2019 -2023)SIA's Fastest Growing Staffing FirmInc 5000 CompanyNH Business Magazines Fast 5 fastest growing companies.
Company Size:
100 to 499 employeesIndustry:
Staffing/Employment AgenciesFounded:
2004Website:
http:
//www.
gttit.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
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