Program Applications Specialist
The primary functions of this position ensure the business process is in place to support the implementation of new and updated information technology systems related to clinic profile management application and its integration into patient management and scheduling processes, and integration with hardware such as VetLink kiosks. The incumbent serves as the functional expert for matters relating to this software and provides software solutions to matters related to clinic profiles, grid validation and management, and scheduling practices. Additionally, the incumbent provides training on the application packages to staff in other services, such as Patient Administration Support Service, Business Administration Service, and Clinical Services as necessary. The position also provides auditing and oversight to clinic software packages, related to scheduling and grid management, and provides analytical reports to manage and improve the clinical processes that utilize the applications. The incumbent's duties include but are not limited to:
Position provides auditing and oversight to clinic software packages, related to scheduling and grid management, and provides analytical reports to manage and improve the clinical processes that utilize the applications. Abilities to analyze, evaluate and make recommendations on major aspects of all assigned VISTA and commercial off the shelf computer packages. Provide technical direction and education, as necessary, to ensure clinics operate as required for patient care, that they accurately reflect clinician availability, and provide audit for potential compliance issues as clinics are reviewed, modified, or created. Knowledge of the service software is required in training employees, identifying inconsistencies, discussions with management of capabilities of computer software feasibly toward meeting objectives. Provides business oversight for a variety of software programs integral to the overall administration and operations of clinical and clinical support services. Expected to have an in-depth understanding of the complexities of application software and clinic set up. Provide primary oversight of service-level clinic profile builders to ensure appropriate use of applications and to audit their work for accurate application execution of clinic grid creation and management. Problem solver with the special ability to integrate overall knowledge of the service system with VISTA applications and to be innovative in the process. Trains users in resolving minor processing and application problems. Work Schedule:
Monday - Friday, 8:
00AM to 4:
30PM Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Applications Specialist/PD640-00992-O Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Solves problems/issues quickly and effectively; Uses computers, software applications, databases, and automated systems to accomplish work, Identifies and analyzes problems; Uses sound reasoning to arrive at conclusions; Finds alternative solutions to complex problems; Distinguishes between relevant and irrelevant information to make logical judgements. You will be rated on the following Competencies for this position:
Analytical ThinkingComputer SkillsProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position provides auditing and oversight to clinic software packages, related to scheduling and grid management, and provides analytical reports to manage and improve the clinical processes that utilize the applications. Abilities to analyze, evaluate and make recommendations on major aspects of all assigned VISTA and commercial off the shelf computer packages. Provide technical direction and education, as necessary, to ensure clinics operate as required for patient care, that they accurately reflect clinician availability, and provide audit for potential compliance issues as clinics are reviewed, modified, or created. Knowledge of the service software is required in training employees, identifying inconsistencies, discussions with management of capabilities of computer software feasibly toward meeting objectives. Provides business oversight for a variety of software programs integral to the overall administration and operations of clinical and clinical support services. Expected to have an in-depth understanding of the complexities of application software and clinic set up. Provide primary oversight of service-level clinic profile builders to ensure appropriate use of applications and to audit their work for accurate application execution of clinic grid creation and management. Problem solver with the special ability to integrate overall knowledge of the service system with VISTA applications and to be innovative in the process. Trains users in resolving minor processing and application problems. Work Schedule:
Monday - Friday, 8:
00AM to 4:
30PM Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Applications Specialist/PD640-00992-O Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Solves problems/issues quickly and effectively; Uses computers, software applications, databases, and automated systems to accomplish work, Identifies and analyzes problems; Uses sound reasoning to arrive at conclusions; Finds alternative solutions to complex problems; Distinguishes between relevant and irrelevant information to make logical judgements. You will be rated on the following Competencies for this position:
Analytical ThinkingComputer SkillsProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$64,535 to $83,897 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
